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How mail-in repair works
Submit your request. Fill out the short form and get your ticket number by email right away. Ship your laptop. Use your own box or add a prepaid label ($19) or a padded box kit ($39). Diagnosis and quote. We test your laptop and send a quote. Nothing is repaired until you approve it. Repair and return. We fix it, test it and ship it back with tracking.
Pricing
Diagnostic fee: $49. If you approve the repair, the $49 goes toward the repair cost. If you decline, it covers testing and evaluation.
Shipping to us: free if you ship it yourself, $19 for a prepaid label, or $39 for a padded box kit with a prepaid label.
Return shipping: free on approved repairs. If you decline the repair, return shipping is $19.
Warranty
90 days on labor
90 days on parts, or the supplier's warranty if it's longer
Covers the specific repair we performed
Doesn't cover liquid damage, new physical damage, malware infections after the device is returned, or unrelated failures
Nationwide Laptop Repairs
Your laptop is your lifeline, whether it’s powering your business, your studies, or your creativity. When it breaks, you need more than a quick fix. You need a trusted expert who treats your device like their own.
Our mail-in laptop repair service combines convenience with technical excellence. From cracked screens to failing hard drives, we diagnose, repair, and return your device with speed and precision—no matter where you are.
We offer:
Expert Diagnostics & Repairs: Hardware, software, and performance issues resolved by an experienced, A+ certified technician.
Privacy & Confidentiality: Your personal files stay private. We never browse, copy or share your data. Please back up anything important before shipping.
Clear Communication: Transparent quotes, status updates, and direct support throughout.
Fast Turnaround: Most repairs completed within 3–5 business days.