Start a Mail-In Laptop Repair

Start Your Mail-In Repair

First name

Last name

Phone number

Street address

Address line 2 (apartment, suite, or PO box)

City

State / Province

ZIP / Postal code

Brand & model

Device type

Serial number or service tag (if known)

Does the device power on?

Yes

Sometimes

Describe the issue

Photos or screenshots (optional): physical damage, or any error message on the screen

Need shipping help? Choose one, or leave both unchecked to ship it yourself for free

Prepaid shipping label, emailed to you$19

Padded box kit mailed to you, with a prepaid label inside$39

Heads up: your shipping choice can't be changed at checkout. If you pick the wrong one, just go back and resubmit.

I agree to the Repair Terms. I understand IT-Tech is not responsible for data loss, and I have backed up my important files before shipping.