Office 365 Graphics error
- Steven Paniccia
- Jun 14
- 2 min read
Upon launching Microsoft Office, you may encounter toolbar icons marked with X symbols. Despite restarting the application and rebooting your computer, the issue persists across all Microsoft 365 applications, as demonstrated in the image below. Let's examine the cause of this problem and explore solutions to resolve it efficiently.
These X's are not just local to the Excel application, it effects Word, Outlook and other applications as well. Below we'll go through some solutions to help resolve this issue.
Repairing Office365
Repairing Office365 is one way to fix the X that shows on the tool bar. By following the below steps, you can run a repair on the application.
Close all Office applications.
Go to Start > Control Panel.
Select Category View.
In the Programs section, select Uninstall a Program.
Right-click Microsoft Office and choose Change.
Select Online Repair or Repair. Choose Yes if a user account control prompt appears.
Restart Outlook after the process completes.
Reinstall Video Drivers
Another possible fix to the X showing on the tool bar is by reinstalling or updating the drivers associated with your video card.
1. Go to Start > Settings
2. On the left side panel select, Windows Update > Check for updates
- or -
1. Go to your computer manufactures website or load their built in Update tool.
2. Install the newest drivers that are recommended.
3. Reboot your pc
4. Restart any of your office programs.
By following these troubleshooting steps, you should be able to resolve the issue of toolbar icons displaying X marks across your Microsoft 365 applications. Whether repairing Office or updating your video drivers, these solutions can help restore functionality and ensure a smooth user experience. If the issue persists, consider checking for additional updates or reaching out to Microsoft Support for further assistance. With these fixes in place, you’ll be back to working seamlessly in no time!
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