OneDrive not Syncing - Fixed

After installing the OneDrive sync app to sync your OneDrive for work, personal or school files - or after updating your operating system - you might encounter some issues. Here are a few symptoms you may experience:

• You are not prompted to sign in.
  

• File synchronization does not occur, and no error message appears.
  

• The OneDrive folder does not open when you select it from the start menu.
  

If you're facing these problems, don’t worry - there are solutions to get your OneDrive working smoothly again

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Important Notes

This issue happens when a company's Group Policy setting on your computer stops OneDrive for work or school from starting. The following solution can be applied to fix the sync issue.

Uninstalling and reinstalling OneDrive or Microsoft Apps will not resolve the issue. Microsoft Sara tool will also not fix the issue because of the group policy that's being applied.

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The Solution

To resolve the sync issue with OneDrive, we'll need to open Registry Editor in Administrator mode. Once you have Registry Editor open, navigate to the following location:

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\OneDrive

Next, you're going to open the following DWORD key and modify it from the value 1 to 0.

DisableFileSyncNGSC : 1

Then press OK.

You can now re-open the OneDrive application, and everything should begin syncing.